Community Health Center Captures $624,000 in Savings

Healthcare and Social Services

ERA consultants significantly reduce costs in five expense areas

Community Health Association of Spokane (CHAS), a nonprofit, federally qualified health center providing medical, dental, pharmacy, and behavioral health services for 60,000 patients annually in 12 clinics, was looking for cost-saving strategies across its major business expenses. Expense Reduction Analysts (ERA) was engaged to review CHAS’s spend in pharmaceuticals; office, cleaning, medical, and dental supplies; cleaning services; telecommunications; and purchased garments in order to generate increased cash flow that CHAS would then use to support its dental services expansion plans while improving its cash reserves.


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"Engaging ERA is a great way to conduct an external double-check in order to benchmark costs. From management's perspective, it is a really easy way for us to gauge how well we are doing in terms of receiving the best value from our suppliers."

John Browne, CFO, CHAS