Our Consultants helped improve the supplier relationship and gain substantial savings
The client, Fay, Spofford & Thorndike (FST) is a 98-year-old multidisciplinary engineering firm, which primarily serves U.S. municipal and government entities in design and building services for transportation, environmental, and facilities projects.
FST engaged Expense Reduction Analysts (ERA) to assist in finding greater solutions from payroll providers. The client was looking to improve relations with their incumbent supplier and focus on more responsive customer service. ERA was able to discover 57% savings in the Payroll/HR expense category.
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“ERA's value goes well beyond cost reduction. Their best practice skills and project management consulting services make them a top client advisor."