John “J.D.” Heiden’s experience includes serving as a U.S. Naval Officer and employment with IBM and American Express. At IBM, he managed an $8 million data communication migration project from Boulder, Colorado to Phoenix, Arizona with zero downtime; at American Express, he led an effort that reduced telecommunication costs in the Caribbean area by 40%.
Heiden has an M.S. in Manufacturing Engineering from Boston University and is a certified Project Management Professional (PMP) with the Project Management Institute (PMI).