AI < Expense Reduction Analysts

AI has heavily influenced multiple industries recently, including manufacturing, healthcare, and transportation. However, many organizations are determining exactly how these changes fit into their planning structure for 2020. Although there are numerous options for AI implementation, certain aspects have proven to be the most-talked about areas. As a result, many companies are becoming more comfortable with the integration of AI in their standard operating procedures.

Here are the 3 AI trends to look for next year.

Utilizing Machine Vision Systems

Machine Vision Systems 1 involve a combination of software and hardware applications to implement specific tasks. Although this method has been widely used in manufacturing for several decades, its integration has become more sophisticated in recent years. Cameras, mechanical output components, algorithms, and sensors help make up the machine vision system capabilities we use today. For instance, product inspection for manufacturing is one of the primary functions of machine vision systems. However, machine vision systems cover a wide range of usability, including product tracking, calibration, and safety.

Improving Patient Diagnosis

Patients are becoming more trusting of AI capabilities in healthcare. In fact, 45% of consumers recently stated they prefer for their physician to use AI 2 to confirm a diagnosis. The consumers surveyed cited reduced chances for human error, faster treatment decisions and more accurate diagnosis as their reasons for favoring AI healthcare integration. However, 66% of consumers surveyed said they prefer to speak with a human customer service representative regarding inquiries about their health plans.

Robotic Process Automation for Telecom

Robotic Process Automation (RPA) practices help increase the level of accuracy 3 needed for telecommunications. As a result, customer service levels and operational efficiency would increase. Telecom has a high adoption rate for RPA initiatives, and we can expect to see that usage level rise even higher in 2020. For this reason, many organizations have already implemented RPA programs for such tasks as report generation, customer inquiry response, order processing, and more.

Ensure your organization has the right process in place for AI implementation. Despite the many uses and capabilities AI provides, it is critical to determine what works best for your business. Consider what efficiencies and procedures AI can help improve. Prepare now to solidify your AI plan for 2020.

1 What is Machine Vision and How is it Used in Business Today? by Bernard Marr
2 AI Stats News: 45% of US Consumers Want Their Physician to Use AI for Better Diagnosis by Gil Press
3 The 7 Biggest Technology Trends That Will Transform Telecoms in 2020 by Bernard Marr